LEGAL

Privacy Policy

RocketBox AI Limited
Company Registered in Ireland (EU)
Effective Date: 27/11/2024

At RocketBox AI Limited ("RocketBox", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your personal data, as required under the General Data Protection Regulation (GDPR).

1. Data Controller

RocketBox AI Limited is the controller of your personal data. If you have questions or concerns about this Privacy Policy or how we handle your data, you can contact us: Email: hello@rocketbox.io

2. Personal Data We Collect

We collect and process the following categories of personal data:

Identity Data: Names
Contact Data: Email addresses, phone numbers
Technical Data: IP addresses, cookies, and similar tracking information
Financial Data: Payment details (e.g., card information)
Usage Data: Information on how you interact with our services and products

3. Purpose and Legal Basis for Processing Data

We process your personal data for the following purposes and rely on these legal bases:

Purpose
Legal Basis
Service delivery
Performance of a contract
Marketing communications
Consent
Payment processing
Performance of a contract
Product improvement
Legitimate interests
Managing cookies and tracking data
Consent (via cookie banner)

4. Data Retention

We retain your personal data for 24 months, unless:

A longer retention period is required to comply with legal obligations. You request the deletion of your data as per your GDPR rights.

5. Sharing of Personal Data

We share your personal data only with partners directly connected to delivering our services. These include:

Payment processors
Service delivery partners
Analytics providers

We ensure all partners comply with GDPR requirements when processing your personal data.

6. International Data Transfers

EU Data: All data originating within the EU remains within the EU.

Non-EU Data: Data from clients located outside the EU also resides within the EU, unless directly required to deliver a service to a client outside the EU. We implement appropriate safeguards to ensure your data remains protected.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies, including:

Essential Cookies: Required for service operation
Performance Cookies: For improving user experience
Marketing Cookies: To deliver tailored advertisements
We provide a cookie consent banner to manage your preferences in compliance with GDPR.

8. Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access: Request access to your personal data.
Right to Rectification: Correct inaccuracies in your data.
Right to Erasure: Request deletion of your personal data.
Right to Restrict Processing: Restrict how we process your data.
Right to Data Portability: Request your data in a structured, machine-readable format.
Right to Object: Object to data processing based on legitimate interests or for direct marketing.
Right to Withdraw Consent: Withdraw consent at any time.
Right to Lodge a Complaint: Lodge a complaint with the Irish Data Protection Commission (DPC).

To exercise your rights, contact us at hello@rocketbox.io.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

Encryption: Secure transmission and storage of data
Access Controls: Restricting access to personal data

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us: Email: hello@rocketbox.io